The Better Business Bureau of Coastal Carolina announced last week that Mr. Carl Mitchell, a Fayetteville resident and longtime BBB board member, has been named the Chairman of its Board of Directors. Mitchell has served in various leadership positions with the BBB over the year, including Secretary and Chair-Elect. Mitchell is employed at Fayetteville Technical Community College where he serves as the college’s Vice President of Human Resources and Institutional Effectiveness. He is very active in the Fayetteville community also serving as the Chairman of the Fayetteville Personnel Review Board, Board Secretary for the Bragg Mutual Federal Credit Union and former Chairman of the Cumberland-Fayetteville Human Relations Commission. Mitchell is also a member of the Fayetteville Kiwanis Club.

“Carl Mitchell’s commitment to the BBB’s mission of creating a community of trustworthy businesses and setting standards for marketplace trust, along with educating consumers and businesses, noting and celebrating marketplace role models has been a hallmark of his previous positions of trust on the BBB Board. The BBB staff and the Board of Directors were honored to have him accept his new role as our Chairman,” said BBB President Dr. John D’Ambrosio. He added, “Carl is the type of leader that calmly listens to others and has the unique ability to openly welcome suggestions, recommendations and counsel from others. He uses that information to make reasoned decisions. The BBB Board has long relied on his professional talents, calm demeanor and superb professional expertise. We are fortunate to have someone of his caliber and talents accept this leadership role as we continue our mission of marketplace trust. We look forward to supporting him as the new Board Chairman as we sustain a community of trustworthy businesses and organizations operating in our service region.”

 

Former Cumberland County Commissioner and founder of Ed’s Tire, Ed Melvin, has spent over two decades serving on the BBB board of directors. His position was also elevated last week when they named him Chair-Elect for 2017. Melvin and Mitchell are long-time friends and business associates. “Carl Mitchell has our full support and dedication in assisting him with the great work of the BBB. This is the first time in the 30 year history of the Coastal Carolina BBB organization that they have elected both a Chairman and a Vice-Chairman from the Fayetteville/Cumberland County region. This is a great honor for me and for our community and one that is long overdue” said Melvin. “Carl Mitchell has the full respect, commitment and loyalty of his fellow Board members, and we look forward to working with him as our Chair. He will do great things for the businesses, organizations and consumers residing in the 15 counties served by the BBB.” He concluded.

“It is an honor and privilege to serve my fellow BBB Board Members who represent the thousands of businesses and consumers across Coastal Carolina’s service area. I appreciate their trust and confidence in me. I will work to the best of my ability to provide the excellent and expected service honoring the long BBB history and tradition of building trust. It is my personal goal to encourage BBB accredited businesses, which serve consumers across our 15-county region, to professionally share their best practices with other businesses operating in our region. With a goal of continued improvement, we can all learn from one another. It will be the businesses and consumers who will be the recipients of those shared best practices. I feel privileged to work with such a great group of professionals who faithfully serve the businesses, organizations and consumers of the Coastal Carolina region. I look forward to the future and to the continued great work of the BBB” said Mitchell.

The Coastal Carolina BBB is headquartered in Conway, S.C., and covers a region of 15 NC and SC counties to include: Cumberland, New Hanover, Pender, Robeson and Sampson, Counties Horry, Georgetown, Williamsburg, Dillion, Darlington, Florence and Marion Counties in South Carolina and Bladen, Brunswick, Columbus. Seventy-five percent of the BBB directors represent the private sector while the other twenty-five percent represent the public sector. Dr. John D’Ambrosio is the President and CEO of the Coastal Carolina BBB. Contact him at drjohn@coastalcarolina.bbb.org, or visit him at the BBB central office located at 1121 Third Ave., Conway, S.C.

The BBB will hold its mid-year meeting Board in Fayetteville on May 25. The 2017 annual meeting for all accredited BBB member businesses in the Coastal Carolina Region will be held in November or early December in Conway/Myrtle Beach area (date TBA).