After years of development, in December, Spring Lake moved to a new website, www.townofspringlake.com. Alderman Raul Palacios addressed various issues with the website, such as grammatical errors, broken links and its not compliant with the Americans with Disabilities Act Compliance – a requirement for government websites.
The town paid around $57,673 within the past three years on a "poorly developed" website that has yielded complaints from citizens, towns officials and business owners. Palacios believes the previous board pushed through the new website without reviewing all the details. He reviewed several proposals from reputable web developers for municipal websites with around $30,000 for a website. To renovate the town's current webpage would have been about $3,000 to $6,000.
Palacios and Alderwoman Sona Cooper suggested that the town cut its losses with Vision Quest Venture LLC, the current developer and go back to the previous website created by Biz Tools in 2006, www.spring-lake.org.
This move will save the city around $3,600 annually.
"The website has a lot of isses, we constantly get complaints about people not being able to pay water bills, complaints about not being able to sign up for rec events or programs," said Cooper. "I believe the best thing to do is to revert back to our old website."
The council raised some concern about the $57,000 loss to the town.
"In my opinion we should cut our losses and run," said Palacios. "We need a compliant website for Americans with disabilities."
According to Attorney Catherine Bama, if the board wants to try to recoup any money, the town would have to take legal action.