2023 Water Quality Report is Now Available
The Fayetteville Public Works Commission has published its 2023 Water Quality Report. The Water Quality Report is a requirement of the North Carolina Department of Environmental Quality and includes the results of testing to ensure our drinking water meets all regulatory requirements.
One of PWC’s primary goals is to provide customers with a safe and dependable supply of drinking water. PWC was the first utility in North Carolina to earn the Partnership for Safe Water Director’s Award for water treatment, recognizing PWC’s extra efforts in providing drinking water that meets or exceeds all federal drinking water standards.
PWC has received this prestigious recognition for 23 consecutive years. The Partnership for Safe Water is a unique cooperative effort between EPA, American Water Works Association, Association of Metropolitan Water Agencies, National Association of Water Companies, and Association of State Drinking Water Administrators.
This program focuses on the operation and maintenance of water treatment facilities, water mains and storage tanks.
The Annual Water Quality Report is a snapshot of last year’s water quality. Included are details about the community's sources of water, what it contains, and how it compares to standards set
by regulatory agencies.
PWC’s commitment to transparency is key for the customers to understand the efforts they make to continually improve the water treatment process and protect our water resources. PWC staff is committed to ensuring the quality of our water and to provide you with this information because informed customers are our best allies. Customers with questions about this report or concerning your water can contact Customer Service at 910-483-1382.
In 2023, PWC treated over 9 billion gallons of water while remaining in compliance with the Environmental Protection Agency regulations. PWC continuously monitors water quality by performing more than 150,000 tests a year.
This year’s Water Quality Report is available for viewing online at www.FayPWC.com/Water-Quality-Report/ and a copy is included with customer’s bills in June.

PWC Announces Hiring of New Director of Communications, Community Relations
The Fayetteville Public Works Commission has hired Tyler C. Patton as the new Director of the Communications & Community Relations Division. Patton takes over leadership of the division after Carolyn Justice-Hinson was named the Chief Customer Officer for PWC in March. Patton’s first day with PWC was May 13.
“I’m excited to be joining PWC and the Communications & Community Relations Team,” said Patton. “PWC is an award-winning organization and a national leader in providing safe and reliable utility services. I look forward to serving the customers of PWC and the greater Fayetteville community.”
Before joining PWC, Patton served as the Regional Director of State Government and Community Affairs for Verizon Communications and was a member of Verizon Maryland’s Senior Leadership Team.
Patton holds a master’s degree in Higher Education Policy and a bachelor’s degrees in political science and communications, both from Salisbury University.
In addition, Patton has served on the Board of Directors for the Maryland Technology Council, the Anne Arundel Economic Development Corporation, and Visit Annapolis & Anne Arundel County.
“I could not have asked for anyone better to lead the Communications & Community Relations Division,” said Timothy Bryant, CEO/General Manager of Fayetteville PWC.
“Tyler brings a wealth of knowledge, skills and experience to the table that continues to promote transparency and foster trust with the people who matter the most, our customers.”
Recently married, Patton moved to Fayetteville to be with his wife a lifelong resident of the area. He enjoys trying to play golf, spending time with his new family, and being involved in his new community. Patton is proud to call Fayetteville home and experience all that this community has to offer.

(Photo courtesy of PWC)

Cumberland County Sherrif's Office: Safety Officer Update
At the June 3rd Cumberland County Board of Commissioners meeting, Chairman Glenn Adams addressed concerns and communications relating to School Resource Officers and Crossing Guards' funding, or lack of funding.
Adams reiterated that the Cumberland County Sheriff is an elected official apart from the Board of Commissioners, and even though the Board has budgetary authority, it does not have the authority to tell the County Sheriff how and where to deploy his officers or how to operate the Cumberland County Detention Center.
Adams confirmed that he and the Board did not have advance notice of the Sheriff's decision to remove School Resource Officers and Crossing Guards in the municipalities and that the Sheriff's Department contracts directly with the Cumberland County School System, which will have to decide how to proceed.
In terms of funding, Adams said the Board's direction to the County Manager during the last Budget Work Session was to remove the funding for School Resource Officers and Crossing Guards from the Sheriff's budget because the Sheriff's Office provides this staffing and that it does not take any money away from Cumberland County Schools.
Adams also addressed recent comments about the lack of County representation during a meeting in Hope Mills to discuss the issue.
He said he received an invitation to attend the meeting via email and responded to town officials that he could not participate because of the Board's scheduled work session, which was followed by another prior commitment. Many residents considered this to indicate that the Commissioners don't see this an important issue.
Adams's response was, "this Board has always done its best by the citizens of this community and we will continue to do that."

Editor's Note: Do you have comments or questions? Send us an email at editor@upandcomingweekly.com, or call 910-484-6200.