The robocall, which is mimicking the Health Department's main phone number, 910-433-3600, states they are delivering medical information. However, the Cumberland County Department of Public Health states that it would never call and leave medical information in such a manner. The Health Department's policy is to never provide a medical diagnosis or lab results via robocall, never provide a medical diagnosis or lab results without first identifying you as the patient or guardian, and they would never ask for a social security number or payment via robocall.
Anyone who believes they were contacted by one of these scammers should contact the Attorney General of North Carolina at 1-877-5-NO-SCAM or (910) 716-6000. You can also contact the Cumberland County Sheriff's Office at (910) 323-1500.